1 – Our 30 Days Money Back Guarantee

You can return your merchandise to our warehouse up to 30 days from the item’s ship date. Returns must be unworn/ unused with original tags and labels.
To complete your return, we require a receipt or proof of purchase.
Are there any fees associated with returns?
If the return is our fault (see section 2: Damaged Or Faulty Items), we’ll cover this charge and return shipping cost. You may also be required to provide proof of defective items prior to returning by sending pictures to us via email. Original shipping charges are included in the refunded price.
If the return is NOT our fault, we’ll deduct $0 from the credit you’ll receive to cover return shipping costs when using our return label. Original shipping charges are not included in the refunded price.
All items returned will be inspected upon arrival and will be declined for one of the following reasons:

  • Return is outside of the return policy
  • Item appears worn, washed or used
  • Item is non-returnable (all trading cards, encapsulated, loose, or boxed – no exclusions, game used, vintage, customized and personalized items cannot be returned)
  • Item is a gift card or gift certificate
  • Sanitary lining has been removed from an undergarment
  • Item was damaged after delivery
  • Item is altered
  • Item is returned with holes
  • Item is stained (dirt, makeup, food, etc.)
  • Item is returned without attached tags, manufacturer’s tags and/or any accompanying materials that were originally included when the item was received

Q&A
What happens if I return items after the 30 day return policy?
We will not accept your return, and your merchandise will be donated to a charity of our choice. A refund will not be credited to your account.
Can I return customized items?
No, customized items are final sale and cannot be returned unless there are damaged or faulty on your merchandise (see section 2: Damaged Or Faulty Items),
How can customers return your products?
In store
By mail
How will customers get the return label?
For defective products/ good products
Download/print

2 – Damaged Or Faulty Items

If an item is faulty (see definition below), wrongly described, or different from the sample shown, we will take corrective action, which may include refunding the purchase price and delivery charges, or providing a replacement product and a pre-paid return shipping label for the incorrect item.
Damaged or faulty items include unraveled seams and/or holes that are present before being washed.
If somehow you’ve made an error after your order has been placed, please click here to contact us as soon as possible and we will see if we are able to correct it.
Unfortunately, if you have entered the wrong address, moved or need to change a product variant after your order has been shipped, we will not be able to accommodate you nor offer you a refund.

3 – Late or missing refunds 

If you haven’t received a refund yet, first check your bank account again then contact your credit card company because it may take some time before your refund is officially posted.
Please feel free to contact us using the form or email us directly through support@RonaldTeepos.com or call: +1 708-515-4416.
Our Location: 1155 Revolution Mill Dr, Greensboro, NC 27405, United States